The list below highlights some of the insurance claim services that we typically perform for our clients, along with a brief explanation of how these activities are relevant to your obtaining the full recovery of your policy benefits. As each insurance claim is uniquely different, the services we provide on your claim may vary.
Perform a thorough and comprehensive review of your insurance policy
and it's specific applications to your claim
We perform a comprehensive analysis of your policy and apply its' coverages to your specific damages, so as to present your claim in a way that maximizes your recovery.
Assist you and your family in finding suitable temporary housing
and prepare your Additional Living Expense (ALE) claim for submission (residential)
We have several resources to assist your family in finding suitable temporary housing so that your family can maintain its' normal standard of living and we accurately calculate your ALE claim for submission.
Professionally document all communications with the insurance company
We thoroughly and accurately document everything that the Insurance Company does and does not do to resolve your claim. It has been our experience that a well-documented claim file is much more likely to be paid than one that is haphazardly kept.
Fully investigate the true extent of property loss and damages
We have the knowledge and experience to properly investigate all potential damages, including all of the hidden damages that may not be obvious to the untrained eye. Insurance Companies are notorious for conducting haphazard damage investigations, often using their preferred contractors to determine your loss. A quick settlement that overlooks much of your compensable damages, only benefits the Insurance Company.
Retain competent, qualified insurance experts to prove your claim, as required
Determining the true extent of loss and damage often requires the use of experts, as a properly supported insurance claim is usually a claim that gets paid properly. We have an extensive list of experts available for all types of damage investigations including Engineers, Architects, Industrial Hygienists, CPA's, etc.
Prepare an accurate itemized inventory of damaged personal or business property
Our staff takes pain-staking care to create an accurate inventory of every item that was damaged. We prepare your claim using the most reliable resources available to document the full cost to replace your property at today's prices and we provide our resource materials to the Insurance Company to substantiate the value of your loss. Our methods are considerably more work, but we find that it minimizes negotiating and gets your claim paid much faster and usually at the full value presented.
Prepare and substantiate your loss of business income claim (commercial)
We perform an in-depth analysis of your business operation which takes into account all relevant factors that impact your financial performance, so as to accurately project how your business would have performed had it not been for the loss event. Our results prove that we attain substantially larger recoveries, than are usually determined by the Insurance Company, using strictly an analysis of your financial records.
Client communication
We are dedicated to providing you with superior customer service. We make ourselves readily accessible to address all of your questions and concerns, throughout the insurance claim process, by furnishing our clients with our personal cellular telephone numbers and we make it a priority to promptly return all telephone calls or E-mails. We understand that our business relies upon good client references and referrals.
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